Shipping Policy
All our pieces are made in Southern Africa.
We however ship from Atlanta, Georgia USA where our studio is located.
We offer various shipping methods by various carriers in the USA including USPS, FEDEX, UPS
Our standard shipping is through the United States Postal Service.
Packages are shipped within 2-4 business days after placement of order. Expedited Next Day dispatch is available at checkout at an additional cost. Do you need your item in a hurry? Select Next Day dispatch and Express shipping options
Delivery time can take 4-5 business days within the USA Canada and South Africa. Please use tracking information provided
All other countries 10-20 business days.
Enza Accessories LLC is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
Claims for packages marked "delivered" must be filed with Route after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.
Please note Enza Accessories LLC is in no way responsible for any lost/damaged in transit items. We will exercise all due diligence in packaging and handing over the package to the mail carriers. We are excited to offer this service to you and we highly recommend you select Route+ package protection at checkout.